Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping timeline for furniture?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our white-glove delivery service.
Do you offer a warranty on Eureka products?
Yes, all Eureka home furnishings come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
Can I request fabric swatches before purchasing?
Absolutely. We offer up to five complimentary fabric swatches to help you ensure the color and texture perfectly match your living space before you commit to a large purchase.
Are your wood products sustainably sourced?
Sustainability is at our core. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.
Do you provide assembly services?
Most of our large furniture pieces include complimentary assembly through our professional delivery partners. For smaller items, easy-to-follow digital and printed instructions are included.