Returns & Exchanges
At Eureka, we want your home to be your sanctuary, which is why we offer a 30-day window for returns on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't perfectly fit your space, our streamlined process makes exchanges and refunds simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.